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FAQ

Contests

1. How do I collect my prizes for contests and giveaways?

You are able to collect your prize from our office during regular operating hours. You may authorize someone else to collect your prize in your place. Any prizes not collected within one month of winning will be forfeited.

Location: 21 Bukit Batok Crescent, Wcega Tower, #12-74, Singapore 658065

Operating Hours: Mondays to Fridays, 0900hrs to 1800hrs. We are closed on public holidays.

2. Can I return my prize for store credits?

Contest prizes may not be returned for cash or store credits, and are not exchangeable for another item. 

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