FAQ

Membership

1. How do I become a VIP member?

Spend S$150 in a single receipt to enjoy lifetime VIP membership with Ellysage. Your membership perks apply online and at selected stockists.

Your VIP membership will be activated within 7 days from your purchase in store, or 14 days from your online purchase. This is to accommodate the grace period allowed for returns and exchanges.

2. What are the perks of a VIP member?

As a VIP member, you will enjoy

  • 10% off all orders, online and at selected stockists
  • 15% off during your birthday month (unlimited orders)
  • Complimentary one-to-one personal styling sessions (by appointment only)
  • Exclusive invites to previews and events
  • Exclusive insider updates and sales 

3. Can the birthday discount be applied more than once?

Yes! Birthday discounts apply on every order made during your birthday month. The discount is automatically applied at checkout.

4. I have inserted the wrong birthday, what can I do?

If you have incorrectly inserted your birthday, do drop us an email at enquiries@ellysage.com with a scanned photo of your personal identification so we may update your particulars.

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