Shipping & Rates

Delivery

All orders are shipped from Singapore via Singapore Post.

Sundays and Singapore public holidays are not classified as shipping days, please allow an extra working day for shipments.

 

Shipping Rates

Singapore
Ellysage offers 4 delivery options for all our customers to cater to your various needs. 

1. Normal Postage - 3-5 working days. No tracking number provided. Due to size and weight constraints, for purchase of 6 items and above, your order might be split into 2 parcels.

2. Registered postage - 2-4 working days. A tracking number will be provided for all orders mailed via registered postage and will be updated in each order once the order has been dispatched. Due to size and weight constraints, for purchase of 6 items and above, your order might be split into 2 parcels. Accordingly, 2 registered article numbers will be issued.

3. SmartPac - 1-2 working days. A tracking number will be provided for all orders mailed via SmartPac and will be updated in each order once the order has been dispatched. Due to size and weight constraints, for purchase of 3 items and above, your order might be split into 2 or more parcels. Accordingly, 2 or more SmartPac article numbers will be issued.

4. Self Collection (The Cathay) - From 10 May 2014, customers can collect their orders from Space Invasion, The Cathay, #03-15/16. Orders that have been submitted and paid for by Thursday 1700hrs can be collected from Space Invasion the following Monday. The Cathay is located at 2 Handy Road, Singapore 229233.

 

International Orders
International postage rates are charged based on the number of items per order. Each order will be sent via our SingPost and comes with a tracking number. More information on exact transit times are provided here. Please contact us if you have any other inquiries. The following postage fees are in Singapore Dollars (SGD).

Import duties may be charged on your parcel when it reaches your country and must be paid by the recipient of the parcel. Customs policies vary from country to country and you should contact your local customs office should you have any questions relating to customs charges.

Air Mail (4-12 days)

 

 

Tracking Your Order

Orders delivered with a tracking code can be tracked here. Below is a step-by-step guide on how you can track your order.

Step 1: Go to www.singpost.com and at the left column, click on the icon "Track Item" 

Step 2: Enter your registered article number in the box shown below and click the "Track Item" button. Your tracking code should start with RC and end with SG

 

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